Electric Knee Protection Heating Massager
Leave warehouse within 2-3 working Days
Delivery Time (7 to 20 Days)
Overview:
Electric knee pads: relieve knee pain related to arthritis, bursitis, strain, sprain, and meniscus tear.
The built-in mesh bag can be placed in an ice pack for cold compresses, or a moxa bag for moxibustion.
When using USB to plug into the USB port to get power the output is about 5V/DC:
Highest (red):
The temperature is 50℃, high temperature, can be used for a long time;
Medium (white): The temperature is 45℃, warm, and can be used for a long time;
Lowest (blue): The temperature is 40°C, neither cold nor hot, and can be used for a long time.
PS: If you connect it to a mobile power supply with an output current higher than 500mA, the temperature may be higher than the above temperature.
When using the adapter, the fixed output is 7.9V/DC:
Highest (red): temperature 65℃, high temperature, recommended use time is 10 minutes;
Medium (white): The temperature is 55℃, relatively hot, and the recommended use time is 30 minutes;
Lowest (blue): The temperature is 45℃, warm, and can be used for a long time.
Specification:
USB product size: 25*16*3CM
Adapter type: product size: 25*16*4CM
Weight: 0.3kg
It normally takes 3-5 days for us to process your order. Please note that this does not include holidays and weekends. We don't count weekends.
At My Pain Relief Doctor our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the Australia, ensuring that we provide the very highest levels of responsiveness to you at all times.
All days are business days ( Processing + Shipping )
We are facing a very high demand. Orders may take up to 25 business days to be shipped out.
Free Australia Shipping
Insured & Tracked Shipping:
7 - 15 Days
SHIPPING DELAYS
Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures or other causes.
We're improving our delivery process to make your packages even safer, so there may be a 2-10 business day delay in processing your orders due to high demand, sometimes 2 extra days.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@mypainreliefdoctor.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at support@mypainreliefdoctor.com.
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.