Description
Shipping
Return & Policy
Cervical Spine Stretch Traction Device Neck Massage Pillow
This neck stretcher can help reduce neck pain, provides neck tension relief, relieves nagging headaches and migraines, and restore proper cervical posture.
Suitable for people with cervical spine injuries, bone ligament injuries, sitting/driving for long periods of time.
- Safe Materials: The Neck Massage Pillow is made of high-density PU foam. It is durable and not easy to deform, brings you great comfort.
- Ergonomic Design: This cervical traction device design matches the curvature of the cervical spine, and the multiple massage points target the areas in the neck and lower head, relax muscles and decompress the pressure.
- Easy to Use: Simply lie down on the cervical traction pillow and let the weight of your head gently stretch the upper shoulder and anterior neck muscles. It is recommended to use for 8 minutes each time.
Size: (22 x 17.5 x 12.5 cm) (8.66 x 6.89 x 4.92 inch)
How do you use it ?
- Find a quiet place where you can lay down or sit back for about 10 minutes. This can be on a bed, sofa, floor or recliner.
- Locate the neck support of the device around the middle of your neck. Start with gentle traction ( convex side under your head).
- Gently reposition on the device, up or down along your spine to locate the most comfortable position for your neck. Bent your knees, put your hand beside your head.
- Once comfortable, allow your neck to settle further into the support. Taking slow deep breaths helps to relax.
- Take notice of how the support is reinforcing your posture. You may observe at this point that you are releasing tension.
- You may notice your neck, traps and shoulder muscles relax further and your posture become more aligned.
- Reposition lightly every few minutes to prevent localized fatigue. You may re-assume your position if need.
- Like any new exercise, start off slowly. Use the gentle support level for 5 minutes then reassess whether or not you can use it for an additional 5 minutes. Progress gradually as you are comfortable.
- If you feel you can use more neck support, use the strong traction neck support ( concave side under your head).
NOTE:
At first, you may feel slight discomfort as your muscles and joints adjust to their new positions. If you feel pain, discontinue using device and consult with your healthcare professional.
This product is waterproof. If there is a smell, simply use warm water with liquid soap or any sanitizer commonly used in the home or healthcare setting, and place it in a well ventilated area for 24 up to 48 hours.
Processing Time
It normally takes 3-5 days for us to process your order. Please note that this does not include holidays and weekends. We don't count weekends.
At My Pain Relief Doctor our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the Australia, ensuring that we provide the very highest levels of responsiveness to you at all times.
All days are business days ( Processing + Shipping )
We are facing a very high demand. Orders may take up to 25 business days to be shipped out.
Free Australia Shipping
Insured & Tracked Shipping:
7 - 15 Days
SHIPPING DELAYS
Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures or other causes.
We're improving our delivery process to make your packages even safer, so there may be a 2-10 business day delay in processing your orders due to high demand, sometimes 2 extra days.
It normally takes 3-5 days for us to process your order. Please note that this does not include holidays and weekends. We don't count weekends.
At My Pain Relief Doctor our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the Australia, ensuring that we provide the very highest levels of responsiveness to you at all times.
All days are business days ( Processing + Shipping )
We are facing a very high demand. Orders may take up to 25 business days to be shipped out.
Free Australia Shipping
Insured & Tracked Shipping:
7 - 15 Days
SHIPPING DELAYS
Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures or other causes.
We're improving our delivery process to make your packages even safer, so there may be a 2-10 business day delay in processing your orders due to high demand, sometimes 2 extra days.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@mypainreliefdoctor.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at support@mypainreliefdoctor.com.
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@mypainreliefdoctor.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at support@mypainreliefdoctor.com.
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.