Description
Shipping
Return & Policy
Features
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EXTRA PAIN RELIEF AND INJURY SUPPORT: Our Cervical Collar supports the jaw and neck while limiting mobility to relieve pain and pressure in the spine. Realigning and stabilizing vertebrae, the soft foam collar can be worn throughout the day and while sleeping, it is for superior support and pain relief. The non-rigid Neck Support will also relieve headaches caused by cervical strains and sprains. It is useful for post-operative rehabilitation and injury support.
- BREATHTAKING DESIGN & PERFECT FIT: Designed according to Ergonomics, its“V”shape at the under jaw makes it more comfortable and solid, and the curve rise at the back supports the neck better. The foam is contoured to closely fit the chin and jaw for maximum comfort. It is even more comfortable to wear at night.
- SUPERIOR QUALITY: Our Neck Collar is made of top materials, and exquisite workmanship, which is lightweight, and relieves pain without compromising your mobility. It absorbs sweat fast and keeps your neck dry and odor free with breathable and latex-free materials. Skin-friendliness gives you comfort in continuous use which helps keep your neck cool.
- EASY TO PUT ON AND FITS MOST NECKS: Simply wrap the neck brace around the neck and secure with the integrated fastener. The integrated fastening strap allows the brace to be easily adjusted for a precise, personalized fit. The neck brace accommodates neck circumferences ranging from 11”-20”.
- RECOMMENDED FOR POST SURGERY: If you had fractured disc or suffered misalignment of cervical vertebrae, over 62 orthopedic clinics in US, Japan, Australia have recommended our product as suitable post surgery device that actually helps.
- 100% SATISFACTION GUARANTEE: This Neck Support exquisitely designed makes you look fashionable but keep a low profile anywhere, which is suitable for Men & Women, Youth & Elderly, Boys& Girls. Many of our customers who enjoy horse riding or casual bike racing wear our brace for preventive measures. We truly want you to try our Cervical Traction Device and our professional customer service will do whatever it takes to ensure your satisfaction.
Processing Time
It normally takes 3-5 days for us to process your order. Please note that this does not include holidays and weekends. We don't count weekends.
At My Pain Relief Doctor our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the Australia, ensuring that we provide the very highest levels of responsiveness to you at all times.
All days are business days ( Processing + Shipping )
We are facing a very high demand. Orders may take up to 25 business days to be shipped out.
Free Australia Shipping
Insured & Tracked Shipping:
7 - 15 Days
SHIPPING DELAYS
Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures or other causes.
We're improving our delivery process to make your packages even safer, so there may be a 2-10 business day delay in processing your orders due to high demand, sometimes 2 extra days.
It normally takes 3-5 days for us to process your order. Please note that this does not include holidays and weekends. We don't count weekends.
At My Pain Relief Doctor our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the Australia, ensuring that we provide the very highest levels of responsiveness to you at all times.
All days are business days ( Processing + Shipping )
We are facing a very high demand. Orders may take up to 25 business days to be shipped out.
Free Australia Shipping
Insured & Tracked Shipping:
7 - 15 Days
SHIPPING DELAYS
Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures or other causes.
We're improving our delivery process to make your packages even safer, so there may be a 2-10 business day delay in processing your orders due to high demand, sometimes 2 extra days.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@mypainreliefdoctor.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at support@mypainreliefdoctor.com.
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@mypainreliefdoctor.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at support@mypainreliefdoctor.com.
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.